The Big Cat ® white glove delivery service is designed for those who have little time or are looking for professional assembly of their Big Cat electric bicycle. With this, service customers will receive the added benefit of having their e-bike delivered to their nearest Big Cat authorized dealer. If there is no authorized dealer in your area, we will seek a general professional bicycle shop or electric bike shop. Once the shop has been selected, and your electric bike is delivered, the bicycle will be assembled and inspected for safety and quality.
Please note that prior to shipment from our warehouse we provide a thorough inspection of our electric bicycles to ensure quality & safety. Upon completion of delivery and assembly, you will be contacted by us, and/or the bicycle shop for your pick-up.